AnonymousCustomer2026-06-29
Staff 2★Grievance 2★
Complaint ticket stayed open for three weeks, no updates.
3.5Overall / 5
270Detailed reviews
2,35,118Community votes
#8Bankerpedia 30
AI summary
of 270 customer reviews
Updated 16 Aug 2026
Customers collectively report a strong experience with Deposits, scoring it 3.9 out of 5, and also appreciate Staff behaviour and Loans with a score of 3.6. However, Grievance redressal is the weakest area, scoring 2.7 out of 5. The overall sentiment is mixed, with some areas of strength and weakness. No dominant theme emerges from the reviews.
+ Deposits+ Staff behaviour+ Loans− Grievance redressal
Every rating and comment below is written by a verified member. This summary is generated from those aggregated scores and refreshed daily. It is community sentiment, not a statement of fact about the bank.
How customers rate Yes Bank
Each area is scored out of 5 by verified members who actually bank here.
| What customers rate | Score | Stars | Ratings |
|---|---|---|---|
| Staff behaviour | 3.6/5 | ★★★★★ | 166 |
| Digital banking | 3.3/5 | ★★★★★ | 116 |
| Loans | 3.6/5 | ★★★★★ | 48 |
| Deposits | 3.9/5 | ★★★★★ | 96 |
| Grievance redressal | 2.7/5 | ★★★★★ | 132 |
| Charges & transparency | 3.6/5 | ★★★★★ | 104 |
Scores are adjusted for how many people rated, so a bank with a handful of ratings cannot outrank one with thousands. Star ratings do not affect the Bankerpedia 30 ranking, which is built only from positive and negative votes.
What people are saying
Real one-line experiences, newest first.
Meera JoshiCustomer2026-07-06
Staff 3★Grievance 2★Charges 2★
Got charged for non-maintenance without any prior SMS alert.
Arjun MehtaCustomer2026-07-13
Digital 2★Grievance 2★
App logs me out every few minutes during month-end.
Sonal TrivediBanker27d ago
Digital 4★
Biometric login on the app saved me from another PIN to remember.
AnonymousCustomer2026-06-02
Staff 5★Deposits 3★
Queue moved fast even on a salary day, staff were organised.
Swati KapoorCustomer2026-06-09
Digital 5★Grievance 4★
Card block through the app worked instantly when I lost my wallet.
Imran SheikhCustomer2026-06-16
Digital 4★Charges 5★
No hidden charges on my salary account, statement is clean.
Ritu AgarwalCustomer2026-06-23
Staff 4★Deposits 5★Charges 4★
FD renewal happened automatically and the rate was honoured.
AnonymousCustomer2026-06-30
Staff 4★Loans 5★Charges 4★
Home loan approved in four days, faster than my previous bank.
Meera JoshiCustomer2026-07-07
Staff 4★Deposits 4★Grievance 4★
Cheque clearing is quick, never had a delay in two years.
Arjun MehtaCustomer2026-07-14
Digital 3★Charges 4★
UPI works fine, but the app design feels a decade old.
Sonal TrivediCustomer26d ago
Digital 3★Deposits 5★Charges 4★
Good deposit rates, but online FD booking is clunky.
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