AnonymousCustomer2026-07-13
Staff 4★Loans 5★Charges 4★
Car loan rate they quoted was the rate I actually got.
3.5Overall / 5
278Detailed reviews
42,910Community votes
#29Bankerpedia 30
AI summary
of 278 customer reviews
Updated 16 Aug 2026
Customers collectively report a positive experience with Union Bank of India, particularly with Deposits, which has the highest score. The bank's weakest area is Grievance redressal, with the lowest score. Staff behaviour and Loans also receive high scores, indicating strong performance in these areas. Overall, customers seem to appreciate the bank's services, despite some issues with complaint resolution.
+ Deposits+ Staff behaviour+ Loans− Grievance redressal
Every rating and comment below is written by a verified member. This summary is generated from those aggregated scores and refreshed daily. It is community sentiment, not a statement of fact about the bank.
How customers rate Union Bank of India
Each area is scored out of 5 by verified members who actually bank here.
| What customers rate | Score | Stars | Ratings |
|---|---|---|---|
| Staff behaviour | 3.7/5 | ★★★★★ | 172 |
| Digital banking | 3.4/5 | ★★★★★ | 116 |
| Loans | 3.7/5 | ★★★★★ | 56 |
| Deposits | 3.9/5 | ★★★★★ | 101 |
| Grievance redressal | 2.8/5 | ★★★★★ | 132 |
| Charges & transparency | 3.7/5 | ★★★★★ | 111 |
Scores are adjusted for how many people rated, so a bank with a handful of ratings cannot outrank one with thousands. Star ratings do not affect the Bankerpedia 30 ranking, which is built only from positive and negative votes.
What people are saying
Real one-line experiences, newest first.
Ayesha SiddiquiCustomer27d ago
Staff 4★Loans 4★Charges 5★
They waived the processing fee when I asked, no drama.
Deepak ChoudharyCustomer2026-06-02
Staff 4★Grievance 5★
Raised a complaint on Monday, got a call back Tuesday morning.
Neha ChauhanBanker2026-06-09
Digital 5★Grievance 4★
App has not crashed once in eight months of daily UPI use.
AnonymousCustomer2026-06-16
Staff 5★Digital 3★Deposits 4★
Branch manager sorted my KYC update in one visit, no runaround.
Nisha PillaiCustomer2026-06-23
Staff 4★Deposits 3★
Friendly staff, but the branch is understaffed on weekends.
Karthik ReddyCustomer2026-06-30
Staff 3★Grievance 3★
They do resolve issues, just slower than they promise.
Sneha KulkarniCustomer2026-07-07
Staff 5★Digital 3★
Digital side is average, staff more than make up for it.
AnonymousCustomer2026-07-14
Staff 3★Deposits 3★Grievance 2★
FD premature closure took three visits to complete.
Ayesha SiddiquiCustomer26d ago
Staff 3★Loans 1★Grievance 2★
Sanction letter took six weeks despite spotless paperwork.
Deepak ChoudharyCustomer2026-06-03
Staff 2★Grievance 2★
Complaint ticket stayed open for three weeks, no updates.
Neha ChauhanCustomer2026-06-10
Staff 3★Grievance 2★Charges 2★
Got charged for non-maintenance without any prior SMS alert.
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