AnonymousCustomer2d ago
Staff 4★Loans 4★Charges 4★
Branch service is solid, but the app really needs work.
3.8Overall / 5
8Detailed reviews
42,910Community votes
#29Bankerpedia 30
AI summary
This bank needs 25 detailed reviews before a summary is generated. 8 so far. Add yours from Bankerpedia 30.
How customers rate Union Bank of India
| What customers rate | Score | Stars | Ratings |
|---|---|---|---|
| Staff behaviour | 3.8/5 | ★★★★★ | 4 |
| Digital banking | 3.7/5 | ★★★★★ | 2 |
| Loans | 3.9/5 | ★★★★★ | 4 |
| Deposits | 3.8/5 | ★★★★★ | 5 |
| Grievance redressal | 3.6/5 | ★★★★★ | 4 |
| Charges & transparency | 3.9/5 | ★★★★★ | 5 |
Scores are adjusted for how many people rated, so a bank with a handful of ratings cannot outrank one with thousands. Star ratings do not affect the Bankerpedia 30 ranking, which is built only from positive and negative votes.
What people are saying
Deepak ChoudharyCustomer17d ago
Digital 4★Loans 5★Deposits 5★
Home loan approved in four days, faster than my previous bank.
Ritu AgarwalCustomer6d ago
Loans 3★Grievance 3★Charges 4★
They waived the processing fee when I asked, no drama.
Rahul VermaCustomer21d ago
Staff 5★Deposits 5★Charges 5★
Branch manager sorted my KYC update in one visit, no runaround.
AnonymousCustomer10d ago
Digital 2★Deposits 2★Grievance 2★
Complaint ticket stayed open for three weeks, no updates.
Vinod SharmaCustomer25d ago
Deposits 5★Grievance 4★Charges 5★
Failed transaction refunded in two days without me chasing it.
Nisha PillaiCustomer14d ago
Staff 4★Deposits 3★Grievance 4★
Elderly parents were treated with real patience at the branch.
Arjun MehtaCustomer3d ago
Staff 3★Loans 4★Charges 5★
Loan officer got my papers moving without a single follow-up call.