Anonymous VoterCustomer17d ago
Staff 5★Digital 4★Loans 5★Deposits 4★Grievance 5★Charges 4★
I loved it
3.5Overall / 5
271Detailed reviews
55,326Community votes
#23Bankerpedia 30
AI summary
of 270 customer reviews
Updated 16 Aug 2026
Customers collectively report a strong experience with Deposits, giving it a score of 3.9 out of 5, based on 100 reviews. The weakest area is Grievance redressal, with a score of 2.7 out of 5 from 128 reviews. Staff behaviour is also a notable strength, with a score of 3.7 out of 5 from 164 reviews. Overall, customers seem to appreciate the bank's deposit services the most.
+ Deposits+ Staff behaviour− Grievance redressal
Every rating and comment below is written by a verified member. This summary is generated from those aggregated scores and refreshed daily. It is community sentiment, not a statement of fact about the bank.
How customers rate UCO Bank
Each area is scored out of 5 by verified members who actually bank here.
| What customers rate | Score | Stars | Ratings |
|---|---|---|---|
| Staff behaviour | 3.7/5 | ★★★★★ | 165 |
| Digital banking | 3.4/5 | ★★★★★ | 121 |
| Loans | 3.6/5 | ★★★★★ | 49 |
| Deposits | 3.9/5 | ★★★★★ | 101 |
| Grievance redressal | 2.7/5 | ★★★★★ | 129 |
| Charges & transparency | 3.6/5 | ★★★★★ | 103 |
Scores are adjusted for how many people rated, so a bank with a handful of ratings cannot outrank one with thousands. Star ratings do not affect the Bankerpedia 30 ranking, which is built only from positive and negative votes.
What people are saying
Real one-line experiences, newest first.
AnonymousCustomer2026-07-04
Digital 1★Grievance 2★
Net banking was down for two full days, zero communication.
Arjun MehtaCustomer2026-07-11
Staff 5★Digital 4★Deposits 4★
New account opening took twenty minutes start to finish.
Sonal TrivediCustomer2026-07-18
Digital 5★Deposits 4★
Opened an RD online in under ten minutes, no branch visit.
Nitin SaxenaBanker2026-07-25
Staff 4★Loans 5★Charges 4★
Car loan rate they quoted was the rate I actually got.
AnonymousCustomer2026-06-07
Staff 4★Loans 4★Charges 5★
They waived the processing fee when I asked, no drama.
Imran SheikhCustomer2026-06-14
Staff 4★Grievance 5★
Raised a complaint on Monday, got a call back Tuesday morning.
Ritu AgarwalCustomer2026-06-21
Digital 5★Grievance 4★
App has not crashed once in eight months of daily UPI use.
Aman GuptaCustomer2026-06-28
Staff 5★Digital 3★Deposits 4★
Branch manager sorted my KYC update in one visit, no runaround.
AnonymousCustomer2026-07-05
Staff 4★Deposits 3★
Friendly staff, but the branch is understaffed on weekends.
Arjun MehtaCustomer2026-07-12
Staff 3★Grievance 3★
They do resolve issues, just slower than they promise.
Sonal TrivediCustomer2026-07-19
Staff 5★Digital 3★
Digital side is average, staff more than make up for it.
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