Elderly parents were treated with real patience at the branch.
3.8Overall / 5
8Detailed reviews
1,43,225Community votes
#13Bankerpedia 30
This bank needs 25 detailed reviews before a summary is generated. 8 so far. Add yours from Bankerpedia 30.
| What customers rate | Score | Stars | Ratings |
|---|---|---|---|
| Staff behaviour | 3.7/5 | ★★★★★ | 5 |
| Digital banking | 3.8/5 | ★★★★★ | 4 |
| Loans | 3.9/5 | ★★★★★ | 3 |
| Deposits | 3.7/5 | ★★★★★ | 1 |
| Grievance redressal | 3.8/5 | ★★★★★ | 7 |
| Charges & transparency | 3.9/5 | ★★★★★ | 4 |
Scores are adjusted for how many people rated, so a bank with a handful of ratings cannot outrank one with thousands. Star ratings do not affect the Bankerpedia 30 ranking, which is built only from positive and negative votes.
Elderly parents were treated with real patience at the branch.
Raised a complaint on Monday, got a call back Tuesday morning.
No hidden charges on my salary account, statement is clean.
They do resolve issues, just slower than they promise.
Elderly parents were treated with real patience at the branch.
No hidden charges on my salary account, statement is clean.
Failed transaction refunded in two days without me chasing it.
App logs me out every few minutes during month-end.