AnonymousCustomer2026-06-20
Staff 5★Digital 3★
Digital side is average, staff more than make up for it.
3.5Overall / 5
270Detailed reviews
2,46,108Community votes
#14Bankerpedia 30
AI summary
of 270 customer reviews
Updated 16 Aug 2026
Customers collectively report a positive experience with Deposits, giving it the highest score. The weakest area is Grievance redressal, with the lowest score among all parameters. Staff behaviour and Digital banking also received notable mentions, with scores above 3.4. Overall, customers seem to appreciate the bank's deposit services the most.
+ Deposits+ Staff behaviour− Grievance redressal
Every rating and comment below is written by a verified member. This summary is generated from those aggregated scores and refreshed daily. It is community sentiment, not a statement of fact about the bank.
How customers rate South Indian Bank
Each area is scored out of 5 by verified members who actually bank here.
| What customers rate | Score | Stars | Ratings |
|---|---|---|---|
| Staff behaviour | 3.7/5 | ★★★★★ | 168 |
| Digital banking | 3.4/5 | ★★★★★ | 116 |
| Loans | 3.5/5 | ★★★★★ | 50 |
| Deposits | 3.9/5 | ★★★★★ | 98 |
| Grievance redressal | 2.7/5 | ★★★★★ | 130 |
| Charges & transparency | 3.6/5 | ★★★★★ | 102 |
Scores are adjusted for how many people rated, so a bank with a handful of ratings cannot outrank one with thousands. Star ratings do not affect the Bankerpedia 30 ranking, which is built only from positive and negative votes.
What people are saying
Real one-line experiences, newest first.
Suresh KumarCustomer2026-06-27
Staff 3★Deposits 3★Grievance 2★
FD premature closure took three visits to complete.
Divya MenonCustomer2026-07-04
Staff 3★Loans 1★Grievance 2★
Sanction letter took six weeks despite spotless paperwork.
Rahul VermaBanker2026-07-11
Staff 2★Grievance 2★
Complaint ticket stayed open for three weeks, no updates.
AnonymousCustomer29d ago
Staff 3★Grievance 2★Charges 2★
Got charged for non-maintenance without any prior SMS alert.
Praveen RanaCustomer22d ago
Digital 2★Grievance 2★
App logs me out every few minutes during month-end.
Rekha DasCustomer2026-06-07
Digital 4★
Biometric login on the app saved me from another PIN to remember.
Ajay ThakurCustomer2026-06-14
Staff 5★Deposits 3★
Queue moved fast even on a salary day, staff were organised.
AnonymousCustomer2026-06-21
Digital 5★Grievance 4★
Card block through the app worked instantly when I lost my wallet.
Suresh KumarCustomer2026-06-28
Digital 4★Charges 5★
No hidden charges on my salary account, statement is clean.
Divya MenonCustomer2026-07-05
Staff 4★Deposits 5★Charges 4★
FD renewal happened automatically and the rate was honoured.
Rahul VermaCustomer2026-07-12
Staff 4★Loans 5★Charges 4★
Home loan approved in four days, faster than my previous bank.
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