Rajat MalhotraCustomer1d ago
Loans 2★Deposits 4★Grievance 3★
They do resolve issues, just slower than they promise.
3.9Overall / 5
8Detailed reviews
35,43,033Community votes
#7Bankerpedia 30
AI summary
This bank needs 25 detailed reviews before a summary is generated. 8 so far. Add yours from Bankerpedia 30.
How customers rate Punjab National Bank
| What customers rate | Score | Stars | Ratings |
|---|---|---|---|
| Staff behaviour | 3.8/5 | ★★★★★ | 5 |
| Digital banking | 3.9/5 | ★★★★★ | 5 |
| Loans | 3.9/5 | ★★★★★ | 6 |
| Deposits | 3.9/5 | ★★★★★ | 3 |
| Grievance redressal | 3.8/5 | ★★★★★ | 4 |
| Charges & transparency | 3.8/5 | ★★★★★ | 1 |
Scores are adjusted for how many people rated, so a bank with a handful of ratings cannot outrank one with thousands. Star ratings do not affect the Bankerpedia 30 ranking, which is built only from positive and negative votes.
What people are saying
AnonymousCustomer16d ago
Staff 5★Digital 5★Grievance 5★
Staff explained the whole FD ladder patiently, never felt rushed.
Suresh KumarCustomer5d ago
Staff 1★Digital 2★Loans 2★
Loan file sat untouched for a month until I visited in person.
Anjali RaoBanker20d ago
Staff 4★Deposits 5★Grievance 5★
FD renewal happened automatically and the rate was honoured.
Mohan KrishnanCustomer9d ago
Staff 5★Loans 5★Deposits 4★
Car loan rate they quoted was the rate I actually got.
AnonymousCustomer24d ago
Digital 4★Loans 5★Grievance 4★
Home loan approved in four days, faster than my previous bank.
Aman GuptaCustomer13d ago
Staff 5★Digital 5★Loans 5★
Card block through the app worked instantly when I lost my wallet.
Priya NairCustomer2d ago
Digital 5★Loans 5★Charges 5★
No hidden charges on my salary account, statement is clean.