AnonymousCustomer2026-06-18
Digital 3★Deposits 5★Charges 4★
Good deposit rates, but online FD booking is clunky.
3.5Overall / 5
270Detailed reviews
2,35,840Community votes
#15Bankerpedia 30
AI summary
of 270 customer reviews
Updated 16 Aug 2026
Customers collectively report a strong experience with Deposits, scoring it 4 out of 5. The weakest area is Grievance redressal, with a score of 2.7 out of 5. Staff behaviour and Charges & transparency are also notable strengths, both scoring 3.7 out of 5. Overall, customer sentiment is mixed across various parameters.
+ Deposits+ Staff behaviour+ Charges & transparency− Grievance redressal
Every rating and comment below is written by a verified member. This summary is generated from those aggregated scores and refreshed daily. It is community sentiment, not a statement of fact about the bank.
How customers rate Karur Vysya Bank
Each area is scored out of 5 by verified members who actually bank here.
| What customers rate | Score | Stars | Ratings |
|---|---|---|---|
| Staff behaviour | 3.7/5 | ★★★★★ | 166 |
| Digital banking | 3.3/5 | ★★★★★ | 118 |
| Loans | 3.6/5 | ★★★★★ | 48 |
| Deposits | 4.0/5 | ★★★★★ | 100 |
| Grievance redressal | 2.7/5 | ★★★★★ | 128 |
| Charges & transparency | 3.7/5 | ★★★★★ | 104 |
Scores are adjusted for how many people rated, so a bank with a handful of ratings cannot outrank one with thousands. Star ratings do not affect the Bankerpedia 30 ranking, which is built only from positive and negative votes.
What people are saying
Real one-line experiences, newest first.
Manish TiwariCustomer2026-06-25
Staff 5★Digital 2★Deposits 4★
Branch service is solid, but the app really needs work.
Nisha PillaiCustomer2026-07-02
Staff 1★Grievance 2★
Rude response at the counter when I asked a basic question.
Karthik ReddyBanker2026-07-09
Staff 2★Loans 2★Grievance 2★
Loan file sat untouched for a month until I visited in person.
AnonymousCustomer2026-07-16
Digital 3★Grievance 2★Charges 2★
Debit card annual fee deducted despite the account being premium.
Rajat MalhotraCustomer24d ago
Digital 2★Grievance 3★
UPI fails often after 8pm, works fine in the morning.
Ayesha SiddiquiCustomer2026-06-05
Deposits 3★Charges 4★
Locker rent has stayed flat for three years running.
Deepak ChoudharyCustomer2026-06-12
Loans 5★Charges 5★
Prepayment had zero penalty, exactly as promised at signing.
AnonymousCustomer2026-06-19
Staff 4★Deposits 5★
Senior citizen FD rate here beat three other banks I checked.
Manish TiwariCustomer2026-06-26
Staff 5★Deposits 4★
Elderly parents were treated with real patience at the branch.
Nisha PillaiCustomer2026-07-03
Digital 4★Grievance 4★Charges 3★
Failed transaction refunded in two days without me chasing it.
Karthik ReddyCustomer2026-07-10
Digital 4★Loans 3★
Net banking is plain but everything I need is two taps away.
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