AnonymousCustomer2026-06-19
Staff 4★Loans 4★Charges 3★
Loan process was smooth, though documentation was repetitive.
3.5Overall / 5
270Detailed reviews
3,13,106Community votes
#4Bankerpedia 30
AI summary
of 270 customer reviews
Updated 14 Aug 2026
Customers collectively report a positive experience with Karnataka Bank, particularly with Deposits, which has the highest adjusted score. The bank's weakest area is Grievance redressal, with the lowest adjusted score. Staff behaviour and Loans also receive high scores, indicating strengths in these areas. Overall, customers seem to appreciate the bank's services, despite some issues with complaint resolution.
+ Deposits+ Staff behaviour+ Loans− Grievance redressal
Every rating and comment below is written by a verified member. This summary is generated from those aggregated scores and refreshed daily. It is community sentiment, not a statement of fact about the bank.
How customers rate Karnataka Bank
Each area is scored out of 5 by verified members who actually bank here.
| What customers rate | Score | Stars | Ratings |
|---|---|---|---|
| Staff behaviour | 3.6/5 | ★★★★★ | 168 |
| Digital banking | 3.4/5 | ★★★★★ | 116 |
| Loans | 3.6/5 | ★★★★★ | 50 |
| Deposits | 3.9/5 | ★★★★★ | 96 |
| Grievance redressal | 2.7/5 | ★★★★★ | 130 |
| Charges & transparency | 3.6/5 | ★★★★★ | 104 |
Scores are adjusted for how many people rated, so a bank with a handful of ratings cannot outrank one with thousands. Star ratings do not affect the Bankerpedia 30 ranking, which is built only from positive and negative votes.
What people are saying
Real one-line experiences, newest first.
Ritu AgarwalCustomer2026-06-26
Staff 3★Digital 3★Grievance 3★
Service depends entirely on which branch you walk into.
Aman GuptaCustomer2026-07-03
Staff 2★Grievance 3★
Counter staff kept sending me between two desks for one form.
Meera JoshiBanker2026-07-10
Staff 2★Grievance 1★
Called the helpline four times, got a different answer each time.
AnonymousCustomer2026-07-17
Deposits 3★Grievance 2★Charges 1★
Locker charges went up mid-year with no notice at all.
Sonal TrivediCustomer23d ago
Digital 1★Grievance 2★
Net banking was down for two full days, zero communication.
Nitin SaxenaCustomer2026-06-06
Staff 5★Digital 4★Deposits 4★
New account opening took twenty minutes start to finish.
Swati KapoorCustomer2026-06-13
Digital 5★Deposits 4★
Opened an RD online in under ten minutes, no branch visit.
AnonymousCustomer2026-06-20
Staff 4★Loans 5★Charges 4★
Car loan rate they quoted was the rate I actually got.
Ritu AgarwalCustomer2026-06-27
Staff 4★Loans 4★Charges 5★
They waived the processing fee when I asked, no drama.
Aman GuptaCustomer2026-07-04
Staff 4★Grievance 5★
Raised a complaint on Monday, got a call back Tuesday morning.
Meera JoshiCustomer2026-07-11
Digital 5★Grievance 4★
App has not crashed once in eight months of daily UPI use.
Loading more reviews