Arjun MehtaCustomer5d ago
Digital 4★Loans 4★Deposits 4★
Net banking is plain but everything I need is two taps away.
3.9Overall / 5
8Detailed reviews
54,332Community votes
#19Bankerpedia 30
AI summary
This bank needs 25 detailed reviews before a summary is generated. 8 so far. Add yours from Bankerpedia 30.
How customers rate Indian Overseas Bank
| What customers rate | Score | Stars | Ratings |
|---|---|---|---|
| Staff behaviour | 3.7/5 | ★★★★★ | 5 |
| Digital banking | 3.9/5 | ★★★★★ | 7 |
| Loans | 3.9/5 | ★★★★★ | 5 |
| Deposits | 4.0/5 | ★★★★★ | 5 |
| Grievance redressal | 3.8/5 | ★★★★★ | 2 |
| Charges & transparency | —/5 | Not rated yet | 0 |
Scores are adjusted for how many people rated, so a bank with a handful of ratings cannot outrank one with thousands. Star ratings do not affect the Bankerpedia 30 ranking, which is built only from positive and negative votes.
What people are saying
AnonymousCustomer20d ago
Digital 4★Loans 5★Deposits 5★
Net banking is plain but everything I need is two taps away.
Ganesh PatilCustomer9d ago
Staff 4★Loans 5★Grievance 4★
Branch service is solid, but the app really needs work.
Pooja ShahCustomer24d ago
Staff 5★Digital 5★Deposits 5★
App has not crashed once in eight months of daily UPI use.
Rajat MalhotraCustomer13d ago
Digital 5★Loans 4★Grievance 5★
Raised a complaint on Monday, got a call back Tuesday morning.
AnonymousBanker2d ago
Staff 5★Digital 5★Deposits 5★
Queue moved fast even on a salary day, staff were organised.
Suresh KumarCustomer17d ago
Staff 2★Digital 2★Loans 1★
Counter staff kept sending me between two desks for one form.
Anjali RaoCustomer6d ago
Staff 3★Digital 3★Deposits 3★
Digital side is average, staff more than make up for it.