AnonymousCustomer2026-07-06
Deposits 3★Charges 4★
Locker rent has stayed flat for three years running.
3.5Overall / 5
278Detailed reviews
5,32,101Community votes
#2Bankerpedia 30
AI summary
of 278 customer reviews
Updated 16 Aug 2026
Customers collectively report a strong experience with Deposits, scoring it 3.9 out of 5, and also appreciate the bank's Staff behaviour and Loans, both scoring 3.7. However, the weakest area is Grievance redressal, with a score of 2.7. The overall sentiment is mixed, with some areas of strength and weakness. Customers have provided 278 reviews in total.
+ Deposits+ Staff behaviour+ Loans− Grievance redressal
Every rating and comment below is written by a verified member. This summary is generated from those aggregated scores and refreshed daily. It is community sentiment, not a statement of fact about the bank.
How customers rate Indian Bank
Each area is scored out of 5 by verified members who actually bank here.
| What customers rate | Score | Stars | Ratings |
|---|---|---|---|
| Staff behaviour | 3.7/5 | ★★★★★ | 166 |
| Digital banking | 3.4/5 | ★★★★★ | 119 |
| Loans | 3.7/5 | ★★★★★ | 53 |
| Deposits | 3.9/5 | ★★★★★ | 107 |
| Grievance redressal | 2.7/5 | ★★★★★ | 129 |
| Charges & transparency | 3.7/5 | ★★★★★ | 110 |
Scores are adjusted for how many people rated, so a bank with a handful of ratings cannot outrank one with thousands. Star ratings do not affect the Bankerpedia 30 ranking, which is built only from positive and negative votes.
What people are saying
Real one-line experiences, newest first.
Ramesh IyerCustomer2026-07-13
Loans 5★Charges 5★
Prepayment had zero penalty, exactly as promised at signing.
Ishita GhoshCustomer27d ago
Staff 4★Deposits 5★
Senior citizen FD rate here beat three other banks I checked.
Harish NambiarBanker2026-06-02
Staff 5★Deposits 4★
Elderly parents were treated with real patience at the branch.
AnonymousCustomer2026-06-09
Digital 4★Grievance 4★Charges 3★
Failed transaction refunded in two days without me chasing it.
Ganesh PatilCustomer2026-06-16
Digital 4★Loans 3★
Net banking is plain but everything I need is two taps away.
Kavita BansalCustomer2026-06-23
Staff 5★Deposits 5★Charges 4★
Staff explained the whole FD ladder patiently, never felt rushed.
Sandeep YadavCustomer2026-06-30
Staff 4★Digital 4★Deposits 4★Charges 5★
Salary account perks are genuinely useful, not just marketing.
AnonymousCustomer2026-07-07
Grievance 3★Charges 3★
Charges are fair for the services, wish they were clearer upfront.
Ramesh IyerCustomer2026-07-14
Staff 4★Loans 4★Charges 3★
Loan process was smooth, though documentation was repetitive.
Ishita GhoshCustomer26d ago
Staff 3★Digital 3★Grievance 3★
Service depends entirely on which branch you walk into.
Harish NambiarCustomer2026-06-03
Staff 2★Grievance 3★
Counter staff kept sending me between two desks for one form.
Loading more reviews