Rahul VermaCustomer9d ago
Loans 4★Deposits 4★Charges 3★
Charges are fair for the services, wish they were clearer upfront.
3.7Overall / 5
8Detailed reviews
5,32,101Community votes
#2Bankerpedia 30
AI summary
This bank needs 25 detailed reviews before a summary is generated. 8 so far. Add yours from Bankerpedia 30.
How customers rate Indian Bank
| What customers rate | Score | Stars | Ratings |
|---|---|---|---|
| Staff behaviour | 3.6/5 | ★★★★★ | 2 |
| Digital banking | 4.1/5 | ★★★★★ | 5 |
| Loans | 3.9/5 | ★★★★★ | 3 |
| Deposits | 3.5/5 | ★★★★★ | 7 |
| Grievance redressal | 3.7/5 | ★★★★★ | 3 |
| Charges & transparency | 3.6/5 | ★★★★★ | 4 |
Scores are adjusted for how many people rated, so a bank with a handful of ratings cannot outrank one with thousands. Star ratings do not affect the Bankerpedia 30 ranking, which is built only from positive and negative votes.
What people are saying
AnonymousCustomer24d ago
Digital 5★Loans 5★Grievance 5★
Home loan approved in four days, faster than my previous bank.
Vinod SharmaCustomer13d ago
Digital 5★Deposits 4★Charges 5★
App has not crashed once in eight months of daily UPI use.
Nisha PillaiCustomer2d ago
Digital 5★Deposits 3★Grievance 4★
Ombudsman escalation was not needed, they fixed it in-branch.
Arjun MehtaCustomer17d ago
Staff 4★Digital 4★Deposits 3★
Net banking is plain but everything I need is two taps away.
AnonymousCustomer6d ago
Loans 2★Deposits 1★Charges 2★
Debit card annual fee deducted despite the account being premium.
Ganesh PatilCustomer21d ago
Digital 5★Deposits 5★Charges 4★
App has not crashed once in eight months of daily UPI use.
Pooja ShahBanker10d ago
Staff 2★Deposits 2★Grievance 2★
Complaint ticket stayed open for three weeks, no updates.