AnonymousCustomer2026-07-02
Staff 3★Grievance 2★Charges 2★
Got charged for non-maintenance without any prior SMS alert.
3.5Overall / 5
270Detailed reviews
4,12,111Community votes
#5Bankerpedia 30
AI summary
of 270 customer reviews
Updated 15 Aug 2026
Customers collectively report a positive experience with IDBI Bank, particularly with Deposits, which has the highest adjusted score. The weakest area is Grievance redressal, with the lowest adjusted score. Staff behaviour and Loans also receive relatively high scores. Overall, customers seem to appreciate certain aspects of the bank's services.
+ Deposits+ Staff behaviour+ Loans− Grievance redressal
Every rating and comment below is written by a verified member. This summary is generated from those aggregated scores and refreshed daily. It is community sentiment, not a statement of fact about the bank.
How customers rate IDBI Bank
Each area is scored out of 5 by verified members who actually bank here.
| What customers rate | Score | Stars | Ratings |
|---|---|---|---|
| Staff behaviour | 3.7/5 | ★★★★★ | 164 |
| Digital banking | 3.4/5 | ★★★★★ | 118 |
| Loans | 3.6/5 | ★★★★★ | 48 |
| Deposits | 3.9/5 | ★★★★★ | 96 |
| Grievance redressal | 2.7/5 | ★★★★★ | 130 |
| Charges & transparency | 3.6/5 | ★★★★★ | 104 |
Scores are adjusted for how many people rated, so a bank with a handful of ratings cannot outrank one with thousands. Star ratings do not affect the Bankerpedia 30 ranking, which is built only from positive and negative votes.
What people are saying
Real one-line experiences, newest first.
Vikram SinghCustomer2026-07-09
Digital 2★Grievance 2★
App logs me out every few minutes during month-end.
Bhavna SolankiCustomer2026-07-16
Digital 4★
Biometric login on the app saved me from another PIN to remember.
Mohan KrishnanBanker24d ago
Staff 5★Deposits 3★
Queue moved fast even on a salary day, staff were organised.
AnonymousCustomer2026-06-05
Digital 5★Grievance 4★
Card block through the app worked instantly when I lost my wallet.
Vinod SharmaCustomer2026-06-12
Digital 4★Charges 5★
No hidden charges on my salary account, statement is clean.
Farah KhanCustomer2026-06-19
Staff 4★Deposits 5★Charges 4★
FD renewal happened automatically and the rate was honoured.
Rohit DeshmukhCustomer2026-06-26
Staff 4★Loans 5★Charges 4★
Home loan approved in four days, faster than my previous bank.
AnonymousCustomer2026-07-03
Staff 4★Deposits 4★Grievance 4★
Cheque clearing is quick, never had a delay in two years.
Vikram SinghCustomer2026-07-10
Digital 3★Charges 4★
UPI works fine, but the app design feels a decade old.
Bhavna SolankiCustomer2026-07-17
Digital 3★Deposits 5★Charges 4★
Good deposit rates, but online FD booking is clunky.
Mohan KrishnanCustomer23d ago
Staff 5★Digital 2★Deposits 4★
Branch service is solid, but the app really needs work.
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