AnonymousCustomer6d ago
Staff 5★Digital 5★Deposits 5★
FD renewal happened automatically and the rate was honoured.
3.9Overall / 5
8Detailed reviews
5,42,223Community votes
#16Bankerpedia 30
AI summary
This bank needs 25 detailed reviews before a summary is generated. 8 so far. Add yours from Bankerpedia 30.
How customers rate HDFC Bank
| What customers rate | Score | Stars | Ratings |
|---|---|---|---|
| Staff behaviour | 4.0/5 | ★★★★★ | 7 |
| Digital banking | 4.0/5 | ★★★★★ | 4 |
| Loans | 4.0/5 | ★★★★★ | 4 |
| Deposits | 4.0/5 | ★★★★★ | 4 |
| Grievance redressal | 3.6/5 | ★★★★★ | 3 |
| Charges & transparency | 3.6/5 | ★★★★★ | 2 |
Scores are adjusted for how many people rated, so a bank with a handful of ratings cannot outrank one with thousands. Star ratings do not affect the Bankerpedia 30 ranking, which is built only from positive and negative votes.
What people are saying
Nitin SaxenaBanker21d ago
Staff 1★Grievance 2★Charges 2★
Got charged for non-maintenance without any prior SMS alert.
Shweta MishraCustomer10d ago
Digital 5★Deposits 5★Charges 5★
Senior citizen FD rate here beat three other banks I checked.
Sandeep YadavCustomer25d ago
Staff 5★Digital 5★Loans 5★
Car loan rate they quoted was the rate I actually got.
AnonymousCustomer14d ago
Staff 5★Loans 3★Grievance 4★
Ombudsman escalation was not needed, they fixed it in-branch.
Deepak ChoudharyCustomer3d ago
Staff 5★Loans 4★Grievance 4★
Loan officer got my papers moving without a single follow-up call.
Ritu AgarwalCustomer18d ago
Staff 5★Digital 4★Deposits 4★
Queue moved fast even on a salary day, staff were organised.
Rahul VermaCustomer7d ago
Staff 5★Loans 5★Deposits 5★
Branch manager sorted my KYC update in one visit, no runaround.