Digital side is average, staff more than make up for it.
3.6Overall / 5
8Detailed reviews
41,221Community votes
#30Bankerpedia 30
This bank needs 25 detailed reviews before a summary is generated. 8 so far. Add yours from Bankerpedia 30.
| What customers rate | Score | Stars | Ratings |
|---|---|---|---|
| Staff behaviour | 3.7/5 | ★★★★★ | 6 |
| Digital banking | 3.4/5 | ★★★★★ | 5 |
| Loans | 3.8/5 | ★★★★★ | 4 |
| Deposits | 3.7/5 | ★★★★★ | 5 |
| Grievance redressal | 3.4/5 | ★★★★★ | 3 |
| Charges & transparency | 3.7/5 | ★★★★★ | 1 |
Scores are adjusted for how many people rated, so a bank with a handful of ratings cannot outrank one with thousands. Star ratings do not affect the Bankerpedia 30 ranking, which is built only from positive and negative votes.
Digital side is average, staff more than make up for it.
Car loan rate they quoted was the rate I actually got.
Net banking was down for two full days, zero communication.
FD premature closure took three visits to complete.
Queue moved fast even on a salary day, staff were organised.
Net banking was down for two full days, zero communication.
Opened an RD online in under ten minutes, no branch visit.
Good deposit rates, but online FD booking is clunky.