AnonymousCustomer2026-06-26
Staff 3★Loans 1★Grievance 2★
Sanction letter took six weeks despite spotless paperwork.
3.5Overall / 5
270Detailed reviews
3,47,646Community votes
#9Bankerpedia 30
AI summary
of 270 customer reviews
Updated 16 Aug 2026
Customers collectively report a strong experience with Deposits, scoring it 3.9 out of 5, and also appreciate Staff behaviour and Charges & transparency, scoring them 3.6 out of 5. However, Grievance redressal is the weakest area, scoring 2.7 out of 5. The overall sentiment is mixed, with varying scores across different parameters.
+ Deposits+ Staff behaviour+ Charges & transparency− Grievance redressal
Every rating and comment below is written by a verified member. This summary is generated from those aggregated scores and refreshed daily. It is community sentiment, not a statement of fact about the bank.
How customers rate Bank of Maharashtra
Each area is scored out of 5 by verified members who actually bank here.
| What customers rate | Score | Stars | Ratings |
|---|---|---|---|
| Staff behaviour | 3.6/5 | ★★★★★ | 168 |
| Digital banking | 3.4/5 | ★★★★★ | 114 |
| Loans | 3.5/5 | ★★★★★ | 50 |
| Deposits | 3.9/5 | ★★★★★ | 96 |
| Grievance redressal | 2.7/5 | ★★★★★ | 132 |
| Charges & transparency | 3.6/5 | ★★★★★ | 104 |
Scores are adjusted for how many people rated, so a bank with a handful of ratings cannot outrank one with thousands. Star ratings do not affect the Bankerpedia 30 ranking, which is built only from positive and negative votes.
What people are saying
Real one-line experiences, newest first.
Sandeep YadavCustomer2026-07-03
Staff 2★Grievance 2★
Complaint ticket stayed open for three weeks, no updates.
Anjali RaoCustomer2026-07-10
Staff 3★Grievance 2★Charges 2★
Got charged for non-maintenance without any prior SMS alert.
Ramesh IyerBanker2026-07-17
Digital 2★Grievance 2★
App logs me out every few minutes during month-end.
AnonymousCustomer23d ago
Digital 4★
Biometric login on the app saved me from another PIN to remember.
Harish NambiarCustomer2026-06-06
Staff 5★Deposits 3★
Queue moved fast even on a salary day, staff were organised.
Lakshmi SubramanianCustomer2026-06-13
Digital 5★Grievance 4★
Card block through the app worked instantly when I lost my wallet.
Ganesh PatilCustomer2026-06-20
Digital 4★Charges 5★
No hidden charges on my salary account, statement is clean.
AnonymousCustomer2026-06-27
Staff 4★Deposits 5★Charges 4★
FD renewal happened automatically and the rate was honoured.
Sandeep YadavCustomer2026-07-04
Staff 4★Loans 5★Charges 4★
Home loan approved in four days, faster than my previous bank.
Anjali RaoCustomer2026-07-11
Staff 4★Deposits 4★Grievance 4★
Cheque clearing is quick, never had a delay in two years.
Ramesh IyerCustomer29d ago
Digital 3★Charges 4★
UPI works fine, but the app design feels a decade old.
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