Vikram SinghCustomer7d ago
Digital 2★Deposits 2★Grievance 2★
UPI fails often after 8pm, works fine in the morning.
3.7Overall / 5
8Detailed reviews
5,44,223Community votes
#1Bankerpedia 30
AI summary
This bank needs 25 detailed reviews before a summary is generated. 8 so far. Add yours from Bankerpedia 30.
How customers rate Bank of India
| What customers rate | Score | Stars | Ratings |
|---|---|---|---|
| Staff behaviour | 3.7/5 | ★★★★★ | 4 |
| Digital banking | 3.7/5 | ★★★★★ | 4 |
| Loans | 4.1/5 | ★★★★★ | 5 |
| Deposits | 3.6/5 | ★★★★★ | 5 |
| Grievance redressal | 3.7/5 | ★★★★★ | 3 |
| Charges & transparency | 3.6/5 | ★★★★★ | 3 |
Scores are adjusted for how many people rated, so a bank with a handful of ratings cannot outrank one with thousands. Star ratings do not affect the Bankerpedia 30 ranking, which is built only from positive and negative votes.
What people are saying
Ayesha SiddiquiCustomer22d ago
Loans 5★Deposits 4★Charges 4★
They waived the processing fee when I asked, no drama.
Imran SheikhCustomer11d ago
Staff 2★Deposits 2★Charges 2★
Got charged for non-maintenance without any prior SMS alert.
AnonymousCustomer26d ago
Staff 5★Loans 5★Deposits 5★
Senior citizen FD rate here beat three other banks I checked.
Ramesh IyerCustomer15d ago
Digital 5★Loans 5★Grievance 5★
Raised a complaint on Monday, got a call back Tuesday morning.
Tanvi BhattCustomer4d ago
Staff 2★Digital 2★Deposits 2★
UPI fails often after 8pm, works fine in the morning.
Manish TiwariBanker19d ago
Staff 5★Digital 4★Loans 4★
Staff explained the whole FD ladder patiently, never felt rushed.
AnonymousCustomer8d ago
Loans 4★Grievance 5★Charges 4★
Loan process was smooth, though documentation was repetitive.