AnonymousCustomer2026-07-12
Staff 4★Deposits 5★
Senior citizen FD rate here beat three other banks I checked.
3.5Overall / 5
278Detailed reviews
50,112Community votes
#28Bankerpedia 30
AI summary
of 278 customer reviews
Updated 16 Aug 2026
Customers collectively report a positive experience with Bank of Baroda, particularly with Deposits, which received the highest score. The weakest area is Grievance redressal, with the lowest score among all parameters. Staff behaviour and Loans also received relatively high scores, indicating a satisfactory experience in these areas. Overall, customers seem to appreciate the bank's services, despite some concerns with grievance resolution.
+ Deposits+ Staff behaviour+ Loans− Grievance redressal
Every rating and comment below is written by a verified member. This summary is generated from those aggregated scores and refreshed daily. It is community sentiment, not a statement of fact about the bank.
How customers rate Bank of Baroda
Each area is scored out of 5 by verified members who actually bank here.
| What customers rate | Score | Stars | Ratings |
|---|---|---|---|
| Staff behaviour | 3.7/5 | ★★★★★ | 168 |
| Digital banking | 3.4/5 | ★★★★★ | 123 |
| Loans | 3.6/5 | ★★★★★ | 50 |
| Deposits | 3.9/5 | ★★★★★ | 105 |
| Grievance redressal | 2.8/5 | ★★★★★ | 134 |
| Charges & transparency | 3.6/5 | ★★★★★ | 106 |
Scores are adjusted for how many people rated, so a bank with a handful of ratings cannot outrank one with thousands. Star ratings do not affect the Bankerpedia 30 ranking, which is built only from positive and negative votes.
What people are saying
Real one-line experiences, newest first.
Mohan KrishnanCustomer28d ago
Staff 5★Deposits 4★
Elderly parents were treated with real patience at the branch.
Tanvi BhattCustomer21d ago
Digital 4★Grievance 4★Charges 3★
Failed transaction refunded in two days without me chasing it.
Vinod SharmaBanker2026-06-08
Digital 4★Loans 3★
Net banking is plain but everything I need is two taps away.
AnonymousCustomer2026-06-15
Staff 5★Deposits 5★Charges 4★
Staff explained the whole FD ladder patiently, never felt rushed.
Rohit DeshmukhCustomer2026-06-22
Staff 4★Digital 4★Deposits 4★Charges 5★
Salary account perks are genuinely useful, not just marketing.
Pooja ShahCustomer2026-06-29
Grievance 3★Charges 3★
Charges are fair for the services, wish they were clearer upfront.
Vikram SinghCustomer2026-07-06
Staff 4★Loans 4★Charges 3★
Loan process was smooth, though documentation was repetitive.
AnonymousCustomer2026-07-13
Staff 3★Digital 3★Grievance 3★
Service depends entirely on which branch you walk into.
Mohan KrishnanCustomer27d ago
Staff 2★Grievance 3★
Counter staff kept sending me between two desks for one form.
Tanvi BhattCustomer2026-06-02
Staff 2★Grievance 1★
Called the helpline four times, got a different answer each time.
Vinod SharmaCustomer2026-06-09
Deposits 3★Grievance 2★Charges 1★
Locker charges went up mid-year with no notice at all.
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