AnonymousCustomer10d ago
Staff 2★Grievance 1★Charges 2★
Called the helpline four times, got a different answer each time.
3.7Overall / 5
8Detailed reviews
5,52,341Community votes
#22Bankerpedia 30
AI summary
This bank needs 25 detailed reviews before a summary is generated. 8 so far. Add yours from Bankerpedia 30.
How customers rate Axis Bank
| What customers rate | Score | Stars | Ratings |
|---|---|---|---|
| Staff behaviour | 3.5/5 | ★★★★★ | 5 |
| Digital banking | 4.0/5 | ★★★★★ | 4 |
| Loans | 3.9/5 | ★★★★★ | 2 |
| Deposits | 3.9/5 | ★★★★★ | 4 |
| Grievance redressal | 3.6/5 | ★★★★★ | 6 |
| Charges & transparency | 3.5/5 | ★★★★★ | 3 |
Scores are adjusted for how many people rated, so a bank with a handful of ratings cannot outrank one with thousands. Star ratings do not affect the Bankerpedia 30 ranking, which is built only from positive and negative votes.
What people are saying
Praveen RanaCustomer25d ago
Digital 5★Loans 4★Grievance 4★
Loan process was smooth, though documentation was repetitive.
Lakshmi SubramanianCustomer14d ago
Digital 4★Deposits 4★Charges 5★
Opened an RD online in under ten minutes, no branch visit.
Rohit DeshmukhBanker3d ago
Staff 5★Deposits 5★Grievance 5★
Staff explained the whole FD ladder patiently, never felt rushed.
AnonymousCustomer18d ago
Staff 1★Grievance 1★Charges 1★
Locker charges went up mid-year with no notice at all.
Nitin SaxenaCustomer7d ago
Digital 5★Deposits 4★Grievance 5★
Good deposit rates, but online FD booking is clunky.
Shweta MishraCustomer22d ago
Staff 3★Loans 4★Grievance 5★
Loan officer got my papers moving without a single follow-up call.
Sandeep YadavCustomer11d ago
Staff 3★Digital 5★Deposits 4★
Opened an RD online in under ten minutes, no branch visit.