Bankerpedia is an independent platform. It publishes how real customers rate India's banks, and it sells software that drafts a proper complaint letter and shows you exactly where to escalate next.
Everything Bankerpedia sells is software, delivered over the internet. There is no physical product, and we are not a bank, a broker, a lender or a recovery agency.
You describe what went wrong. The tool drafts a clear, dated complaint letter with the right facts in the right order, and maps the escalation path for your case.
A public leaderboard of India's banks built from OTP verified customer votes, plus a profile page per bank with parameter wise star ratings and short first hand experiences.
Aggregated, anonymised rating data for teams that study customer experience in Indian retail banking. Individual voters are never identifiable.
We build rating platforms, review systems and AI document tools for other businesses, using the same stack that runs Bankerpedia. You get the deployed product and the source code.
Four steps, about ten minutes. You keep control of the letter at every stage and nothing is sent on your behalf.
Answer a short set of questions about the bank, the account, the dates and what actually happened.
The tool produces a complaint letter with your facts arranged in the order an officer expects to read them.
You get the escalation ladder for your case, with the waiting period that applies before each next stage.
Download the PDF, edit anything you want, and file it yourself with the bank or the relevant authority.
Prices are in Indian Rupees and are the amounts charged at checkout. The business is not registered under GST, so no GST is charged or collected. Reading the ratings and voting on the leaderboard is free and always will be.
One complaint, drafted and mapped.
For a matter that runs through several stages.
Research data access, or a platform built for you.
What Bankerpedia is not. We are an independent software company. We are not a bank, an NBFC, a lender, a broker, a recovery agent or a law firm, and we are not affiliated with, endorsed by or acting for the Reserve Bank of India, any ombudsman office or any bank listed on this site.
Bank Complaint AI produces a document and an information sheet. It is not legal advice, we do not file anything on your behalf, and we cannot promise that a complaint will succeed or that any money will be returned to you. Ratings on the site are the opinions of the people who submitted them.
Bankerpedia is a technology brand operated by Bhanu Srivastav, who also runs Infinity Intelligence, an IT services business offering web design, AI powered applications and chatbots. Bankerpedia is the same engineering practice applied to one question: what happens to an ordinary customer when a bank gets something wrong.
The platform runs on Cloudflare Workers with D1 and KV. The team is small and works remotely. Everything we sell is delivered over the internet and supported by email during Indian business hours. Nothing is shipped by courier.
Payment, refund, delivery and privacy policies are published in full and linked in the footer. If anything is unclear before you pay, write to us and we will answer in writing first.
Questions about a complaint draft, a data licence or a build. We reply within one working day.